The market for generative AI in marketing is experiencing explosive growth. Valued at approximately $2.7 billion in 2023, it's projected to expand at a 35% annual rate, reaching over $12 billion by 2028 (1). This surge is driven by increasing adoption across various marketing roles, including content creation, digital marketing, and customer engagement, with roughly 50% of marketing teams currently utilizing or planning to use AI within the next year (2).
Generative AI is becoming indispensable for streamlining content creation, personalizing customer interactions, and automating marketing tasks. Its impact spans across sectors like retail, technology, finance, and media. Leading platforms such as Salesforce, Dynamics, and HubSpot boast millions of active users, indicating a substantial audience eager to master AI-driven marketing tools (3). This interest is further reflected in the high enrollment rates for AI and marketing courses on professional and learning platforms, as marketers strive to remain competitive in this rapidly evolving landscape.
(1) Grand View Research: Generative AI in Marketing Market Growth 2024
- Generative AI Market Size, Share And Growth Report, 2030: https://www.grandviewresearch.com/industry-analysis/generative-ai-market-report
- Generative AI In Marketing Market Size & Share Report, 2030: https://www.grandviewresearch.com/industry-analysis/generative-ai-marketing-market-report
- Generative AI Market Size To Reach $109.37Bn By 2030: https://www.grandviewresearch.com/press-release/global-generative-ai-market
(2) Salesforce Survey 2023: Generative AI Adoption in Marketing
- Top Generative AI Statistics for 2024: https://www.salesforce.com/news/stories/generative-ai-statistics/
- New Research: 60% of Marketers Say Generative AI will Transform Their Role, But Worry About Accuracy: https://www.salesforce.com/news/stories/generative-ai-for-marketing-research/
- New Salesforce Report: AI is Marketers' Top Priority - And Biggest Headache: https://www.salesforce.com/news/stories/marketing-trends-ai-data/
(3) Salesforce, Microsoft, and HubSpot User Base Data
- Salesforce:
- The Latest BIG News from Salesforce, Microsoft, HubSpot & Pegasystems: https://www.cxtoday.com/contact-centre/the-latest-big-news-from-salesforce-microsoft-hubspot-pegasystems/
- Microsoft:
- The Latest BIG News from Salesforce, Microsoft, HubSpot & Pegasystems: https://www.cxtoday.com/contact-centre/the-latest-big-news-from-salesforce-microsoft-hubspot-pegasystems/
- HubSpot:
- Manage your Salesforce integration settings: https://knowledge.hubspot.com/salesforce/manage-your-salesforce-integration-settings
- Is Salesforce Chasing HubSpot's Market Share With Marketing Cloud Growth Edition?: https://www.salesforceben.com/is-salesforce-chasing-hubspots-market-share-with-marketing-cloud-growth-edition/